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For any client, Gravity Forms is simple and easy to use. They can easily build or change forms, and when they're done, they can send themselves a form notification. Gravity Forms also includes a number of add-ons for services like as Mailchimp, PayPal, and Hubspot, to mention a few. They also have good developer API assistance when you need it.
I wish Gravity Forms included more of the conditional logic and value linking that you see in plugins like Formidable for WordPress.

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I've been using it for several years on several sites, and all the time new features are constantly being added to the plugin, expanding the set of actions you can perform:
For simple forms, it's even a little overkill. But for something more complex, it's a great choice.

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It's simple to get started collecting data with simple and intuitive tools. Responses to both administrators and customers can be readily customized. The module is used by the majority of our customers to pay for their projects online. It's been working perfectly for years. I appreciate how many integrations you have with products like Zappier and MailChimp.

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As businesses continue to evolve in the digital space, the need for robust, flexible, and efficient online tools has become paramount. Among the myriad of tools available, form builders stand out as essential for data collection, customer engagement, and lead generation. In this review, we will delve into why Gravity Forms has been hailed as the best form builder software of 2024.

Comprehensive and user-friendly interface

Gravity Forms excels in offering a user-friendly experience that caters to both novices and advanced users. The drag-and-drop form builder is intuitive, allowing users to easily construct forms by selecting and arranging fields. This simplicity does not compromise its capability; the software also provides advanced functionalities such as conditional logic, which enables forms to show or hide fields based on user selections. This level of detail ensures that the forms are not only easy to create but also powerful in functionality.

Wide range of form fields

One of the standout features of Gravity Forms is the diversity of form fields available. Users can choose from basic fields like text, checkboxes, and radio buttons to more complex fields like file uploads, dates, and even quizzes. This variety allows for the creation of forms that are tailored to the specific needs of a business, whether it’s a simple contact form or a detailed customer feedback survey.

Integrations and add-ons

Gravity Forms shines particularly brightly in its range of integrations and add-ons. It connects seamlessly with multiple third-party services like PayPal, Stripe, MailChimp, and Slack, thereby enhancing the functionality of the forms created. Whether you're looking to process payments, capture leads, send data to a CRM, or initiate workflows, Gravity Forms facilitates these with ease. The availability of numerous official and third-party add-ons means that the functionality of Gravity Forms can be extended far beyond basic form creation.

Reliability and security

Security and reliability are critical when handling user data, and Gravity Forms has proven to be dependable in both areas. The platform ensures data protection through features like SSL compatibility, which encrypts data transferred from forms to servers. Moreover, regular updates and patches are released to keep the software secure from potential vulnerabilities. This commitment to security helps users trust that their data, and that of their customers, is handled safely.

Customization and flexibility

Gravity Forms offers extensive customization options, allowing users to match the look and feel of the forms with their brand identity. Beyond aesthetic customizations, users can also tailor the functionality of the forms according to their specific workflow requirements. The software supports hooks and filters that developers can use to modify default behaviors and create custom functionalities. This flexibility makes it a top choice for businesses that require bespoke solutions.

Support and resources

Support is another area where Gravity Forms excels. They offer comprehensive support through various channels including forums, FAQs, and a knowledgeable customer support team. The vast collection of documentation and tutorials available makes it easy for users to find help and learn how to maximize the potential of the software.

Pricing structure

Gravity Forms offers a tiered pricing structure that caters to different types of users, from individuals to large enterprises. While some may find the initial cost higher compared to other form builders, the breadth of features and functionalities offered justify the investment. Additionally, the developer license offers exceptional value as it unlocks unlimited sites, support, and updates.

Bottom line

Gravity Forms stands out in the crowded market of form builders due to its powerful features, flexibility, and robust integrations. It provides users with all the tools necessary to create, manage, and analyze any type of form. With its strong focus on user experience, extensive customization capabilities, and reliable support, Gravity Forms rightfully earns its title as the best form builder software of 2024. Whether for simple contact forms or complex data-driven applications, Gravity Forms offers a comprehensive solution that businesses can rely on.