Customers want to talk to you. Make it easy. Listen. Learn. Improve.
Olark’s live chat software and customer data tools help you learn from every online interaction.
Customer Success Stories
Our case studies share how Olark customers increase conversion, lower call volumes, gather user insights, and more.
Learn from live chat data
Customers are your best teachers. With Olark's features, you'll never miss a lesson:
- Easy data access: Update customer records, and track visits and pageviews, while chatting
- Transcript archive: Save the full text of every conversation to a searchable database
- Unlimited integrations: Send chat data straight to your other sales and support tools
Improve sales and support
Bring your business vision to life — we'll get you the data you need:
- Real-time dashboards: Get up-to-the-minute reports on chat metrics and customer feedback
- Email reports: Receive daily, weekly, or monthly data summaries in your inbox
- Google Analytics integration: Add Olark events for a richer view of your conversion funnel
