Omnisend vs Brevo: Best Comprasion 2025

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This blog talks about the email marketing tools from Omnisend vs Brevo. Both are famous for their smart features like automation, segmentation, and analytics.

  • We will compare what each best email platform and what they do not do well. Our focus will be on their features, pricing, ease of use, and customer support.

  • This analysis will help you decide which platform meets your business needs in 2025.

  • Whether you want Omnisend’s tools for e-commerce or prefer Brevo for its great price and simple use, this blog is for you.

  • We will also answer common questions about integrations, how well they grow with others, their customer support, and what makes them stand out.

In the fast-changing world of digital marketing, email marketing is important for businesses. It helps them connect with their audience, grow their leads, and boost sales. As we near 2025, using automation in email marketing will be very important for success in the tough e-commerce market.

This blog post will compare two popular email marketing options: Omnisend vs Brevo. We will review their features, pricing, and how well they fit different business needs. Our aim is to give you the information that you need to make smart choices for your email marketing in 2025 and beyond.

Comparing Brevo vs Omnisend: A Detailed Analysis

Omnisend and Brevo (formerly Sendinblue) are among the most popular email marketing platforms in 2025—each serving different business needs. Omnisend is built with eCommerce in mind. It offers powerful automation, product-based workflows, and customer segmentation based on shopping behavior, making it a top choice for online stores. Its seamless integrations with platforms like Shopify and WooCommerce help businesses create personalized experiences that drive sales.

Brevo, on the other hand, is a versatile, all-in-one marketing solution that caters to a wider range of industries. It combines email, SMS, and CRM features in one easy-to-use platform. Whether you're a small business or growing startup, Brevo makes it simple to build engaging campaigns and automate tasks.

With flexible pricing—including a generous free plan—it’s ideal for teams looking for value and scalability. In this comparison, we’ll explore their key features, pros, cons, and pricing to help you choose the best fit for your marketing strategy in 2025.

Core eCommerce features in Omnisend

Omnisend is unique because it has advanced features that support online stores in email marketing. Its easy drag-and-drop editor lets you create emails quickly. You can make messages that look good and work well. Tools also goes beyond email marketing. It provides SMS marketing, helping businesses reach their audience in different ways.

One great thing about tools is that they can make automated workflows. This allows you to set up welcome messages, reminders for abandoned shopping carts, and follow-ups after a purchase. These automatic tasks make it simpler to connect with customers. They also help turn potential customers into sales.

omnisend interface

These tools are very useful with popular e-commerce platforms. They help businesses make the most of customer data. This allows for personal shopping experiences. As a result, it can increase sales and strengthen brand loyalty.

Core eCommerce features in Brevo

Brevo is a great choice for email marketing. It is flexible and affordable, making it perfect for startups and small businesses. The free plan offers several features that help companies easily start their email marketing. The platform includes a simple drop editor, so anyone can create beautiful emails without any coding knowledge.

brevo interface

Brevo does more than email marketing. It also offers social media marketing and SMS campaigns. This helps businesses connect with their audience in many ways.

Brevo includes a built-in CRM system. This tool helps businesses manage customer data and the way they interact with them. It allows companies to organize their audience well. This leads to improved communication that meets specific needs and helps build stronger customer relationships.

Ease of use: Omnisend vs Brevo

Both Brevo and Omnisend offer a clean, intuitive interface that works well for beginners and experienced marketers alike. Brevo’s layout is straightforward with helpful onboarding tools, making it a great option for general business use. Omnisend, on the other hand, is designed with online stores in mind, offering an interface optimized for eCommerce workflows.

Feature

Brevo

Omnisend

Interface

Clean, minimal, beginner-friendly.

Modern, visually appealing with a focus on eCommerce.

Ease of use

Very easy to set up and navigate.

Intuitive for online store owners; slightly more advanced setup.

Navigation

Straightforward layout with helpful onboarding.

Efficient navigation with guided flows.

Learning curve

Low — suitable for non-tech users.

Moderate — ideal for users with some experience.

Best for

SMBs, marketers new to automation.

eCommerce brands seeking advanced features.

Navigation is efficient on both platforms, though Omnisend includes guided flows tailored to product-based campaigns. The learning curve for Brevo is minimal, perfect for non-tech users, while Omnisend is better suited for users with some experience. Both provide outstanding customer support: Omnisend offers live chat and helpful guides, while Brevo adds value with webinars, a knowledge base, and a supportive community forum.

Why marketers choose Omnisend in 2025

Omnisend is a good choice for marketers, especially in e-commerce. Its easy design and smart automation tools help online businesses. Tools aims to enhance the customer experience and increase sales. This way, marketers can see real results.

Brevo vs Omnisend comparison with Omnisend shown as stronger.

Omnisend is looking forward to 2025. They center on e-commerce and welcome new ideas. This helps them become a leading player in best email marketing. They can quickly adjust to the needs of online businesses. This proves they are the best choice for marketers who want to improve their e-commerce strategies.

Advanced Automation Capabilities

Omnisend offers excellent automation tools that appeal to e-commerce marketers. This platform simplifies automation by giving ready-made templates for various email sequences, including:

  • Welcome Series
    Nurtures new subscribers and introduces them to your brand.

  • Abandoned Cart Recovery
    Recovers lost sales by reminding customers of items left in their carts.

  • Order Confirmation
    Confirms purchase details and sets expectations for delivery.

  • Post-Purchase Follow-Up
    Encourages repeat purchases and builds customer loyalty.

Feature

Brevo

Omnisend

Automation builder

Visual workflow builder with basic triggers and actions.

Advanced workflows tailored for eCommerce with pre-built templates.

Trigger types

Form submissions, email opens, clicks, and time delays.

Cart abandonment, product views, purchases, and more.

Channel integration

Email, SMS, WhatsApp, and chat included in automation.

Email, SMS, and push notifications built for eCommerce journeys.

Pre-built templates

Limited number of general-use templates.

Rich library of eCommerce-focused automation templates.

Pricing

Free plan available; paid plans start at $25/month.

Free plan available; paid plans start at $16/month.

Tools provides more than simple workflows. It allows businesses to change every step of the customer journey. This freedom helps marketers send targeted and timely messages. Because of this, customer engagement improves, and conversions increase.

You can set up complex automation workflows easily with its simple drag-and-drop setup. This lets anyone use the benefits of marketing automation, even if you do not have coding skills.

Selection Criteria: Omnisend vs Brevo

When choosing between Omnisend and Brevo, consider your business type and goals.

Omnisend is built for e-commerce, ideal for online stores (Shopify, WooCommerce) with features like abandoned cart automation and product recommendations. It offers email, SMS, and web push, plus e-commerce-focused analytics (revenue, behavior), but its integrations Shopify, suit online retail best.

Brevo is more versatile, fitting any business, especially small to medium ones. It supports email, SMS, WhatsApp, and chat, with flexible automation and CRM features. Analytics are basic (open rates, clicks) with heatmaps, and it integrates widely, making it adaptable beyond e-commerce.

Integrated marketing with real-time results

Omnisend stands out with seamless integrations for top eCommerce platforms like Shopify, WooCommerce, and BigCommerce. These connections unlock rich customer data—such as purchase history, browsing behavior, and engagement patterns—allowing marketers to create highly personalized, automated journeys.

Its built-in live chat and real-time messaging features enhance the customer experience, making it easy to provide instant support and drive conversions. On top of that, Omnisend’s intuitive analytics dashboard offers clear performance insights with key metrics like open rates, revenue attribution, and campaign ROI—helping businesses optimize their marketing efforts with confidence.

Conclusion

In the fast-changing world of digital best marketing tools, picking the right best platform matters a lot for your business. Many marketers might choose Tools in 2025. It has great automation features and better integration options.

Its simple interface and complete features make it stand out from Brevo. This makes Omnisend a strong choice for e-commerce and major marketing campaigns. With its excellent customer support and strong features, Omnisend is better than the competition. Choosing Omnisend can boost your marketing and keep you ahead in the competitive market of 2025.

Last updated: 09.04.25

FAQ

Omnisend is a better choice than Brevo for e-commerce. It offers more than just making connections with other tools. Omnisend gathers key customer data, which helps with targeted marketing and personalization. Brevo takes a more general approach. While Brevo includes features like WhatsApp, e-commerce businesses benefit more from the special integrations that Omnisend provides.

Omnisend has a powerful system that can manage big email and SMS marketing campaigns. It provides useful tools for segmentation. These tools examine customer behavior data closely. This allows you to send focused messages, even when you have many subscribers.

Both provide great customer support. However, Omnisend vs Brevo is particularly strong for e-commerce. If you have questions about your contact list, email campaigns, or SMS marketing, their support team is ready to help. They can assist you in improving your open rates and reaching your goals.

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