Nexcess

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4.7 3 Reviews
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Everything was fine with nexcess.net (their customer service is excellent) until 6/18/10 when all their name servers went down! I have about 10 sites hosted there, including client sites, on my recommendation. Imagine my horror when all the sites suddenly disappeared!
The only place I could get any information was Twitter - all the other users on nexcess were writing there about the crash.
I guess everyone can get one bug, but please, nexcess, let us know what happened and what you are doing to make sure it doesn't happen again!

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Best customer support out there. They are fast to respond and any issues are resolved quickly. Very knowledgeable and friendly.

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Nexcess' customer service is absolutely outstanding. Our website has been hosted on their servers for over ten years. Our web designers recommended a different server host when we replatformed. We investigated our alternatives, but immediately recognized that switching would result in lower-quality service, and we've never regretted it. When we run into issues due to site upgrades, unexpectedly large traffic, or malware troubleshooting, their developers respond swiftly and go above and above to assist us. When I open a support request, I always feel like I'm conversing with old friends rather than a faceless customer service department.

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With Nexcess' fully managed hosting, you get superior scalability, security, speed, and support.

 

Features:

 

WordPress hosting with full integration:

 

  • Visual Compare, WP Merge, iThemes Security Pro, iThemes Sync, TinyPNG, and Qubely Pro are all premium utilities.

  • Image compression is used to shorten the time it takes for a browser to load.

  • For ultra-fast downloads, there's a built-in CDN with 22 locations and advanced caching.

  • There are no overage fees, traffic limits, or pageview limits.

  • WordPress professionals provide continuous security monitoring and support 24 hours a day, 7 days a week, 365 days a year.

 

WooCommerce hosting that is fully managed:

 

  • Performance testing on demand to troubleshoot and enhance site speed.

  • For ultra-fast downloads, there's a built-in CDN with 22 locations and advanced caching.

  • Glew.io offers cart abandonment technology, AffiliateWP, ConvertPro, and comprehensive analytics.

  • Custom ordering tables with a 95 percent reduction in request load and a 75 percent improvement in capacity

  • WooCommerce professionals provide ongoing security monitoring and assistance 24 hours a day, 7 days a week, 365 days a year.

 

Advantages:

 

  • Built-in, high-capacity hosting technology

  • Automatic scalability in the event of a traffic increase

  • Improved performance using a cloud accelerator

  • Infrastructure that complies with PCI standards for secure processing

  • Operation of the developer site for secure update testing