Smartsupp is a web-based online consulting service for website visitors with real-time video recording of their actions.
The main features of Smartsupp:
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Dashboard.
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Mobile application integration (XMPP - Jabber).
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Multilanguage support.
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Multi-design chat window.
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Automatic messages.
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Statistics.
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Recording visitors.
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Rating of agents.
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Quick access keys.
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Groups.
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API.
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Plugins for CMS.
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Audio and visual notifications.
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Email notifications.
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Notes from a visitor.
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Recording conversations in chat.
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Blocking a visitor.
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Exchange conversations.
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Exporting a conversation to CRM.
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History of search of the visitor.
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Geolocation.
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Technical information about a visitor.
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Visitor identification.
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Other.