Smartsupp

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5.0 3 Reviews
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Thanks a lot to exist, you're the best.

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Smartsupp is simple to use and intuitive. It appears to be user-friendly to our customers as well.

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Smartsupp chat allows us to start a personal conversation with our visitors and turn them into happy customers.

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Smartsupp is a web-based online consulting service for website visitors with real-time video recording of their actions.

 

The main features of Smartsupp:

 

  • Dashboard.

  • Mobile application integration (XMPP - Jabber).

  • Multilanguage support.

  • Multi-design chat window.

  • Automatic messages.

  • Statistics.

  • Recording visitors.

  • Rating of agents.

  • Quick access keys.

  • Groups.

  • API.

  • Plugins for CMS.

  • Audio and visual notifications.

  • Email notifications.

  • Notes from a visitor.

  • Recording conversations in chat.

  • Blocking a visitor.

  • Exchange conversations.

  • Exporting a conversation to CRM.

  • History of search of the visitor.

  • Geolocation.

  • Technical information about a visitor.

  • Visitor identification.

  • Other.