Оptimonk

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5.0 3 Reviews
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OptiMonk allows you to present a special message to buyers who are about to leave your site during checkout. They have one more reason to buy, and you get one more sale you would have lost!

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The product is fantastic, and I rarely need to contact support, but when I do, they are fantastic!

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The product itself is pretty simple to use, albeit there are a few minor UX issues that may be addressed. But their support service is fantastic; I had some unusual and specific requirements, and they assisted me and even gave custom JS to help me with them.

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Service features

 

Listen to your customers

Why do people go from one page to the next without putting products in their cart?

What if they put products in their carts but never buy them? Fixing these problems is hard when you really don't know what to fix. What if you could easily ask your visitors what they think of your Web site the moment they are about to leave it?

 

Grow your business.

The biggest brands got so big, in part, because they actively solicited reviews. And who better to help you be better than your customers?

 

Build customer loyalty.

A customer likes to know that you care about them. If you value your customers by asking for feedback, you can thus keep them with you longer.

 

Understand your visitors.

Analyzing customer feedback-whether it's good or bad-will help you understand your customers' underlying problem and find solutions.