Customerly

Customerly is a customer lifecycle solution for customer-centric businesses to manage customer relationships, provide support, collect feedback and automate processes such as email marketing and request routing. The versatile tool provides modules for live chat, customer analysis, surveys, marketing, CRM, etc. etc., And all modules are fully integrated to provide streamlined customer management workflows. To help businesses manage the entire customer lifecycle by creating and developing customer relationships, Customerly offers tools for handling service requests, collecting feedback, analyzing customer behavior and more.

I'd been looking for something that combined ease of use with functionality for a long time, and customerly was the answer! All of the integrations are fantastic, and I really like the idea that you can build up a knowledgebase and a livechat for all visitor inquiries. The days of having to use different softwares are long gone.