Perezvoni.com is a multi-widget system that can not only call back customers and increase the number of calls from the site, but also substitute the text, depending on the request. It also has analytics and CRM functionality. Service monitors visitor's behaviour according to 9 characteristics and depending on received data puts him into one of the target groups.
Key features of Perezvoni.com service:
-
Recording all conversations.
-
Statistics on calls.
-
SMS notifications about missed calls.
-
E-mail notification about a call.
-
Up to 15 managers.
-
Selecting groups of customers to catch.
-
Changing text in a widget.
-
Index of involvement parameters.
-
Setting up behavior evaluation criteria.
-
Geo-targeting.
-
Full-featured analysis of all calls.
-
Client's card with a history of visits, source, request, region, etc.
-
Widget branding.
-
Payments for legal entities.
-
Multividget.
-
The "Order a call" button.