Features:
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New contact analytics
CallbackHunter 7 loads user data from his social network (VK, Facebook, Twitter) if he has agreed to share it.
In your personal cabinet you will have access to the social network profiles of the visitors who initiated a chat with you, ordered a call or sent an sms.
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Addressing by name
Before connecting with a customer, CallbackHunter will tell your operator the customer's name and related information.
Make a WOW effect and increase customer loyalty.
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Make every customer happy
At any time, you can respond to a complaint or resume an accidentally stopped conversation.
Social media gives you that ability. And you'll also know your customers' gender, age and interests. That's connecting with the customer on a new level.
