SendPulse vs Mailchimp. Which tool wins?

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Email marketing has become a potent tool for companies in the modern digital era to connect with and engage with their target audience. Choosing an email marketing platform is essential as businesses work to optimize their marketing tactics. In this market, SendPulse and Mailchimp are two well-known competitors. Both platforms have become well-known for their extensive functionality, approachable user interfaces, and records of producing effective campaigns.

However, it's crucial to dig more into each tool's functions, advantages, and disadvantages when choosing the best one for your company. We will compare SendPulse and Mailchimp in this post, pushing them against one another to see which one ultimately triumphs in the field of email marketing. To assist you in making an informed choice, let's delve in and examine the features, costs, usability, and overall performance of these two platforms.

Ease of Use

The total user experience of email marketing systems is greatly influenced by how simple they are to use. To clarify which solution offers a more user-friendly and intuitive interface, we will compare the usability of SendPulse vs Mailchimp in this section.

SendPulse takes pride in offering a user interface that is clear and uncomplicated. Even for beginners, using the site is not too difficult. Users can easily access numerous features and functions because to the dashboard's excellent organization. With the drag-and-drop editor, creating and designing email campaigns is made simple. Users can create visually appealing emails without any coding experience. SendPulse also provides an easy-to-use automation workflow builder that enables customers to easily develop sophisticated automation sequences.

With its well-known user-friendly design, Mailchimp has constantly sought to make email marketing affordable for companies of all sizes. The platform provides a user-friendly dashboard that is aesthetically pleasing and simple to use. The process of creating emails is made simpler with Mailchimp's drag-and-drop editor and predesigned templates. Additionally, the platform offers a variety of automation features that make it simple for users to automate their email campaigns.

Ease of Use



User Interface

Clean and intuitive design

Well-organized and feature-rich platform


Straightforward and easy to navigate

Extensive resources and documentation

Learning Curve

Minimal learning curve for basic features

Slightly steeper learning curve

Email Creation

Drag-and-drop editor for easy email creation

Wide selection of visually appealing templates

Customization Options

Customizable templates and design flexibility

Extensive options for template customization

Support Resources

Responsive customer support and knowledge base

Robust support documentation and community forums

Although both services are incredibly user-friendly, Mailchimp's user interface is frequently praised for being more polished and aesthetically pleasing. However, SendPulse is an appealing option, especially for people who value a simple and effective experience. This is due to its simplicity and user-friendly design.

List Management

A key component of email marketing, effective list management enables companies to categorize and organize their subscriber bases for focused advertising. To assist you decide which solution has the best functionalities in this area, we'll compare the list management features of SendPulse vs Mailchimp in this section.

An extensive selection of list management features are offered by SendPulse. Contacts can be easily imported by users from a variety of sources, including CSV files and pre-existing databases. You can categorize subscribers using the platform's different lists and segments to suit your needs by looking at their preferences, actions, or any other unique criteria. Additionally, SendPulse provides automated deduplication to prevent subscribers from being duplicated across many lists.

Additionally, SendPulse offers sophisticated segmentation tools that let you target particular groups of your audience with tailored content. To design highly targeted advertisements, you can make use of many factors like geography, engagement level, or purchase history. Additionally supported by the platform is dynamic segmentation, which lets you dynamically change segments in accordance with established rules.

Additionally, Mailchimp has powerful list management features. Users can create several lists and import contacts from different sources to effectively organize their contacts. You can manually segment subscribers using the platform in order to arrange them according to particular criteria. Basic automation options are also available in Mailchimp, enabling you to set off events based on subscriber activity, such as sending a follow-up email following a purchase.

The "tags" component of Mailchimp is one of its standout features. Tags offer a flexible option to group subscribers into segments based on particular behaviors or characteristics. Granular targeting and personalisation are made possible by this.

Both SendPulse and Mailchimp provide robust list management features. SendPulse has an advantage in terms of customisation and accuracy because to its sophisticated segmentation options and dynamic segment updates.

Templates and Design

Having aesthetically appealing and polished email templates can have a big impact on how successful your campaigns are with email marketing. In order to decide which service gives the best possibilities for producing visually attractive emails, we will compare the templates and design features of SendPulse and Mailchimp in this section.

A large selection of expertly created email templates for a variety of markets and uses is offered by SendPulse. Users can alter the colors, fonts, photos, and other design aspects in the templates to reflect their brand identity. Additionally, SendPulse provides a drag-and-drop editor that enables users to easily write and modify emails without having any prior coding experience.

The adaptable email design offered by SendPulse is a noteworthy feature. To ensure optimal presentation across all devices and screen sizes, the platform automatically modifies the email style and elements. In today's mobile-centric world, this responsive design feature is crucial since it ensures that your emails will display beautifully on smartphones and tablets.

For its vast selection of expertly created email templates, Mailchimp is well known. The platform provides a vast selection of editable templates that may be tailored to different business sectors and campaign kinds. Users can easily alter these templates to match their brand by changing the fonts, colors, and graphics. Furthermore, Mailchimp has a drag-and-drop editor that enables users to easily generate visually appealing emails without any coding knowledge.

Additionally, Mailchimp has a responsive design option that enables emails to adjust to various screen widths. This makes sure that your emails look well on different devices and are mobile-friendly.

In terms of templates and design, both SendPulse and Mailchimp provide a wide selection of customizable templates and intuitive editors. However, Mailchimp is often praised for its visually polished and modern template designs, making it an excellent choice for businesses that prioritize aesthetic appeal.

Considering the importance of mobile responsiveness, both platforms excel in ensuring that emails are optimized for various devices.


An important component of email marketing is automation, which enables companies to deliver customised messages at scale while streamlining communication. To assist you decide which platform offers more robust automation features, we'll compare SendPulse and Mailchimp's automation capabilities in this section.

Users can develop complex email automation sequences with SendPulse's extensive automation workflow builder. You can automate email answers based on particular subscriber behaviors, such as website visits, link clicks, or abandoned cart activities, using the platform's vast selection of triggers and actions. With conditional branching, users can design multi-step automation workflows that provide customised communication based on user behaviors.

Additionally, the automated functions of SendPulse utilize artificial intelligence (AI). The delivery timing is tailored for each individual subscriber based on user behavior analysis by the AI algorithms, increasing the likelihood of engagement and conversion. In terms of automated intelligence, SendPulse stands out thanks to its predictive delivery capability.

Additionally, Mailchimp provides a complete set of automation features. On the basis of triggers like sign-ups, transactions, or particular dates, users can design automated email sequences. Users may design custom automation processes and specify various actions and conditions using Mailchimp's visual automation builder. The software includes elementary automation features like welcome emails, reminders for abandoned carts, and follow-up emails.

Additionally, Mailchimp connects with e-commerce platforms, allowing customers to set off automated emails depending on particular customer segmentation, order statuses, or purchasing patterns.

Both SendPulse and Mailchimp include automation features, but SendPulse's AI-driven automation and complex workflow choices provide email automation a more refined and individualized feel.


Your email marketing efforts' success depends heavily on email deliverability. It makes sure that your emails get to the inboxes of your subscribers and aren't flagged as spam. To assist you in determining which solution delivers better email deliverability, we will compare the deliverability rates of SendPulse vs Mailchimp in this section.

High deliverability rates for users are highly prioritized by SendPulse. The platform uses a variety of tactics and industry standards to enhance email delivery. It actively manages and monitors its sender reputation to uphold a favorable standing with email clients and internet service providers (ISPs). In order to be sure that you are sending emails to active and valid subscribers, SendPulse additionally offers tools for cleaning and verifying your email lists.

Additionally, SendPulse provides the choice of sending emails through a variety of API, SMTP, and even its own SMTP services. Users can select the approach that best meets their demands because to this flexibility, which increases deliverability.

Deliverability is another important factor that Mailchimp emphasizes, working hard to keep rates high for its users. To increase email delivery rates, the platform actively manages its infrastructure and sender reputation. Industry best practices are put into practice by Mailchimp, including email delivery compliance and authentication methods (SPF, DKIM, and DMARC).

A delivery health dashboard offered by Mailchimp gives information on your email performance, such as deliverability rates, bounces, and spam reports. Users can keep an eye on and improve their email deliverability thanks to this visibility.




Sender Reputation

Actively manages sender reputation

Proactively maintains good sender reputation

Email Verification

Provides tools to verify and clean email lists

Offers features for list hygiene and verification

Authentication Protocols

Supports SPF, DKIM, and DMARC authentication

Implements industry-standard authentication protocols

Delivery Channels

Offers multiple delivery channels (SMTP, API)

Supports various delivery channels

Deliverability Metrics

Provides insights into deliverability performance

Offers detailed deliverability reports and metrics

Email deliverability is a top priority for SendPulse and Mailchimp, and both companies take steps to ensure high rates. However, it is difficult to identify a clear victor in this category because to the several variables that might affect deliverability, such as list quality, content quality, and engagement.

Reporting and Analytics

Optimizing your marketing efforts requires monitoring and evaluating the effectiveness of your email campaigns. We will compare the reporting and analytics features of SendPulse and Mailchimp in this area to make it easier for you to decide which tool provides the best performance monitoring and insights.

SendPulse offers thorough reporting and analytics tools to make it easier for you to evaluate the success of your email campaigns. You can track your subscribers' levels of engagement using the platform's real-time stats, which include open rates, click-through rates, bounce rates, and unsubscribe rates. Additionally, SendPulse offers thorough email campaign reports with illustrative graphs and charts that let you quickly assess the effectiveness.

Additionally, SendPulse provides A/B testing capabilities that enables you to compare various aspects of your emails, such as the call-to-action buttons and subject lines. You can improve your campaigns' performance and identify the most effective variations with the aid of this function.

To track the effectiveness of your email campaigns, Mailchimp offers comprehensive reporting and analytics capabilities. The platform provides in-depth analysis of important KPIs, including unsubscribes, open rates, and click-through rates. The visual data representations in Mailchimp's reporting dashboard make it simple to understand and evaluate the findings.

Additionally, Mailchimp has A/B testing features that let you experiment with various email variations and evaluate their effectiveness. You may use this tool to optimize your campaigns for greater engagement and conversions and make data-driven decisions.

Both SendPulse and Mailchimp include strong reporting and analytics tools that let you learn important details about the effectiveness of your email campaigns. The decision between the two will be based on the particular metrics you want to prioritize and the level of detail you need for your email marketing campaign analysis.


For your email marketing efforts to be as effective as possible and to streamline your workflow, seamless interaction with other tools and platforms is essential. To assist you decide which technology offers the best interoperability with external tools and services, we'll compare SendPulse and Mailchimp's integration features in this section.

To improve your email marketing skills, SendPulse offers a variety of connectors with well-known programs and platforms. You can synchronize subscriber data and automate email campaigns based on website interactions thanks to the platform's seamless integration with a variety of content management systems (CMS), including WordPress, Joomla, and Drupal.

You can sync customer and purchase information with SendPulse's connections with e-commerce systems like Magento, WooCommerce, and Shopify to create targeted and unique email campaigns. Additionally, SendPulse interfaces with CRM platforms like Bitrix24 and Salesforce, enabling effective data management and customer relationship tracking.

With a vast range of programs and services, Mailchimp offers a long variety of connectors. The technology effortlessly connects consumer and purchase data with popular e-commerce systems including Shopify, Magento, WooCommerce, and BigCommerce. You can sync subscriber information and automate email campaigns based on website actions thanks to Mailchimp's integration with CMS platforms like WordPress.




E-commerce Platforms

Shopify, Magento, WooCommerce, and more

Shopify, Magento, WooCommerce, and more

Content Management Systems

WordPress, Joomla, Drupal, and more

WordPress, Joomla, Drupal, and more

CRM Systems

Salesforce, Bitrix24, and more

Salesforce, HubSpot, Zoho CRM, and more

Analytics Platforms

Google Analytics, Yandex.Metrica, and more

Google Analytics, Google Tag Manager, and more

Social Media Platforms

Facebook, Instagram, Twitter, and more

Facebook, Instagram, Twitter, and more

Furthermore, Mailchimp has connections with a number of CRM platforms, including as Salesforce, HubSpot, and Zoho CRM, enabling effective data synchronization and simplified customer administration.


Finding a solution that fits your budget and business needs requires careful consideration of email marketing platforms' price structures and value promises. To assist you in making an informed choice, we will compare the pricing plans offered by SendPulse and Mailchimp in this section.

SendPulse provides a flexible pricing model to accommodate companies of all sizes. Users of the site can send up to 15,000 emails each month to up to 500 subscribers under its free, feature-limited plan. Small firms or those just getting started with email marketing should use this strategy.

SendPulse offers subscription plans with pricing dependent on the number of subscribers for users that need more sophisticated capabilities and greater sending limitations. As your subscriber base expands, the price goes up, and the plans come with extra features like automation, advanced segmentation, and priority support. You can select a plan with SendPulse's transparent, flexible pricing that best meets your needs and financial situation.

Additionally, Mailchimp has a range of price options made to suit companies of various sizes. Users of the platform can send up to 10,000 emails each month to up to 2,000 subscribers using the platform's free plan. Small organizations or those with little email marketing requirements should use this strategy.

The paid subscriptions offered by Mailchimp are based on the quantity of subscribers and include extra capabilities like advanced segmentation, A/B testing, and automation. As your subscriber base expands, the price goes up, and higher-tier plans come with more sophisticated features and priority support. The pricing structure of Mailchimp is open and flexible, allowing you to select a plan that fits your needs and budget.


In conclusion, when comparing SendPulse and Mailchimp, both email marketing tools offer valuable features and functionality for businesses. SendPulse stands out with its diverse communication channels, including email, SMS, and web push notifications, providing a comprehensive approach to reaching customers. On the other hand, Mailchimp excels in its user-friendly interface and advanced automation capabilities.

Ultimately, the choice between the two tools depends on specific business needs and preferences. Whether prioritizing multi-channel communication or streamlined email marketing, both SendPulse and Mailchimp offer competitive solutions that can help businesses effectively engage their audience and drive results.


Yes, both SendPulse and Mailchimp provide free plans with limited features. SendPulse's free plan allows you to send up to 15,000 emails per month to 500 subscribers, while Mailchimp's free plan allows up to 10,000 emails per month to 2,000 subscribers.

Yes, both platforms offer integrations with popular e-commerce platforms such as Shopify, WooCommerce, Magento, and more. These integrations enable seamless synchronization of customer and purchase data for targeted email marketing campaigns.

Both SendPulse and Mailchimp provide robust reporting and analytics tools to track the performance of your email campaigns. However, Mailchimp's reporting dashboard offers more visual representations of data, making it easier to interpret and analyze results.

Yes, both SendPulse and Mailchimp offer A/B testing capabilities. You can experiment with different email variations and compare their performance to make data-driven decisions and optimize your campaigns for better results.

Absolutely! Both SendPulse and Mailchimp offer automation features. You can create automated email sequences triggered by specific actions or events, such as sign-ups, purchases, or website interactions. These automation capabilities help streamline your email marketing efforts and deliver personalized messages to your subscribers.


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