The best services for IP-telephony

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Yoolla - pricing, customer reviews, features, free plans, alternatives, comparisons, service costs.


2 Reviews
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UniTel Voice - pricing, customer reviews, features, free plans, alternatives, comparisons, service costs.

UniTel Voice

2 Reviews
Official website
Freshcaller - pricing, customer reviews, features, free plans, alternatives, comparisons, service costs.


2 Reviews
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Zadarma - pricing, customer reviews, features, free plans, alternatives, comparisons, service costs.


2 Reviews
Official website
Binotel - pricing, customer reviews, features, free plans, alternatives, comparisons, service costs.


2 Reviews
Official website
Nextiva - отзывы, цена, альтернативы (аналоги, конкуренты), бесплатные лимиты, функционал, сравнения


1 Reviews
Kavkom - pricing, customer reviews, features, free plans, alternatives, comparisons, service costs


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Recent reviews

Jason Wayne

Jason Wayne on Nextiva

Oleg helped me set up a call flow with the call queue setting today, and he did a fantastic job! In explaining the information to me, he was very pati...
Lina McPherl

Lina McPherl on Freshcaller

I love that dialing a prospect/customer from the Freshdesk contact center (previously known as FreshCaller) is super easy. Their support team replies ...
Lina McPherl

Lina McPherl on Binotel

Excellent idea, but the implementation is horrible and the irresponsibility of the staff. It's not the first year the client, if earlier at least some...
Lina McPherl

Lina McPherl on UniTel Voice

Quick to get setup and their customer support system provided the answers I needed for the solution they offered.
Lina McPherl

Lina McPherl on Yoolla

Simple, intuitive, and if there are very "inexperienced users" among the users, even with them, the implementation of Yoolla will go more or less smoo...
Lina McPherl

Lina McPherl on Ringostat

Automatic call tagging is available in Ringostat. We also implemented call tagging by managers. The manager inputs the code for the call's category af...

IP telephony is a type of internet telephony. IP-telephony refers to a collection of protocols, methods, and procedures that enable standard telephony calling, dialling, and two-way audio communication, as well as video connectivity, via the Internet or any other IP-network. The signal is delivered in digital form via the communication channel, and it is generally transformed (compression) before transmission to eliminate repetitive data and minimize the strain on the data network.

During the trial period you are given fully access to features of the service, such as cloud PBX, but for a limited period of time (from 14 to 30 days on average), where you can try multichannel, call recording, call statistics, voice greeting, auto attendant, etc. The free period gives the opportunity to use the functions of the service partially, but without any time limits. 

Choosing an IP Telephony Service: A User's Guide


Don't allow a slew of jargon and acronyms stand in the way of your progress. It should be easy to pick a phone for your VoIP calls.


You only need to follow these 9 easy steps.


Step 1: Which phone network or service provider do you currently have?


Is your IP phone, with your network or Internet service provider, really that good? One would assume that with the introduction of open phone systems, SIP, and BYOD providers, any phone would be compatible with any system or service package. Unfortunately, it is not the case in this instance; you must verify that your VoIP equipment offers all protocols and codecs, or the same PR


Step 2 - Who will use these very IP phones?


Depending on the position of the person using the IP phone, there is a specific list of needs and everyone is looking for very different characteristics in IP equipment. Following the advice above, it is unlikely to be possible to establish the preferences of each user specifically.


Step 3 - What features are important to users?


Many people prefer the standard features in a phone, such as call recording, call forwarding, call hold, conference calls, etc. What you need to look at first is the speaker, the large screen, and the ability to connect additional expansion modules. Follow the recommendations above if you can't understand each user's personal preferences.


Step 4 - At any given moment, how many incoming calls would a person in his position receive?


This is a crucial question since it affects the number of incoming connections that an IP phone should have. An office worker need three to five inbound channels on average, whereas operators, receptionists, and secretaries require more than ten.


Step 5 - Will the IP phone be used frequently?


If a person makes daily calls, he will require high-quality equipment. Even if he can't buy anything better, it's worth remembering that, in contrast to inexpensive equipment, such equipment will last longer if used regularly. You get what you pay for in this case, so make sure you invest in a high-quality IP phone.


Step 6 - Do I need a phone that can route calls?


In many offices, each desktop has just one Ethernet cable. Both of the pc and the IP phone must be attached to this protocol in such circumstances. You'll need an IP phone with a twin RJ45 connector for this. If your office already has a voiceLan (a separate network with voice capability), then the IP phone will just require an Internet connection. This allows you to save money on IP equipment by only using one RJ45 connector.


Step 7 - Can I use a PoE adapter with these settings?


If you currently have or plan to use a PoE adapter (transmit power over the internet), then you will need an appropriate IP phone that supports the same configuration. If you do use only the aforementioned adapter, make sure that you have an outlet to power the IP phone.


Step 8 - Does your ISP/IP PBX support any particular protocol or codec?


SIP and all main voice codecs such as G.711, G.729, and others are supported by the majority of IP phones on the market. It's not uncommon for your phone carrier or phone system to only support IP phones that are compatible with H.323, MGCP, SCCP, or the GSM codec. Make sure you don't end up with an IP phone that isn't compatible with your phone system or voice service.


Step 9 - What is your budget?


Believe it or not, the price of IP phones ranges from $40 to $400 apiece. And while price should never be the determining criterion, it is important to calculate your budget when choosing a phone to avoid overspending. Budget constraints will also force you to pay closer attention to the features and functions that are important to you.